Greetings from The Bug Plug
Who we are:
The Bug Plug is a company that focuses on breeding and producing healthy invertebrates at an affordable price. Based in Los Angeles, California, we have been keeping invertebrates and reptiles ever since we can remember. Keeping invertebrates is our passion so in 2012 we decided to turn our hobby into a business, doing something we love. If you are looking for any species we don’t have listed we can try our best to find it for you, so don’t hesitate to contact us!
Terms of Service:
Shipping is via FedEx or USPS. FedEx options are backed with a Live Arrival Guarantee whereas USPS options are not.If Dead on Arrival occurs they will be replaced, if no more are available credit towards our website will be provided. Any Dead on Arrivals must be reported within 8 hours of delivery and must be accepted on the first delivery attempt, otherwise the guarantee is void. No Refunds. We are not responsible for any carrier delays, errors, or any sudden changes in temperature. I will not ship with temperatures above 90 F or below 40 F, if you insist that we ship during extreme weather conditions any Live Arrival Guarantees will be voided.